Shipping policy
LAVOILE Shipping Policy
Thank you for shopping with LAVOILE. Every order is carefully prepared to ensure your pieces arrive in excellent condition.
Order Processing
Orders are typically processed within 2–5 business days. During product launches, holidays, or high-volume periods, processing may take slightly longer.
Estimated Delivery Times
• United States: 7–14 business days after processing
• International: 7–21 business days after processing
Delivery times are estimates and may vary depending on the destination, carrier delays, customs, weather, or other circumstances outside our control.
Tracking Your Order
Once your order ships, you will receive a confirmation email containing tracking information. Please allow up to 48 hours for tracking updates to appear.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address at checkout. If you notice an error, contact us as soon as possible. Once an order has shipped, we cannot guarantee that the address can be changed.
Lost, Stolen, or Delayed Packages
If your tracking shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier first. Contact LAVOILE if you still need assistance and we will do our best to help.
International Orders
International customers may be responsible for customs duties, taxes, or import fees charged by their country. These charges are not included in the product or shipping price unless stated otherwise at checkout.
Shipping Delays
LAVOILE is not responsible for delays caused by shipping carriers, customs, severe weather, or other circumstances outside our control. We will always do our best to assist you if an issue occurs.
Questions?
For questions regarding your shipment, please contact LAVOILE through our website at lavoile.store.
I’d use this version rather than making the policy too short—it gives customers more confidence before they buy and protects you from promising delivery dates you can’t fully control.